Refund Policy

Our Refund Policy defines faulty goods as those that have incurred damage during transit or demonstrate manufacturing faults within a reasonable period from the date of purchase (up to a period of 60days after receiving the product). Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

As we understand that sometimes returns are necessary, and we want to make the process as smooth and hassle-free as possible. Here's our customer-friendly returns policy:

Satisfaction Guarantee: We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it within 14 days of delivery for a full refund or exchange.

Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please reach out to us immediately. We will arrange for a replacement or refund, including any applicable return shipping costs.

Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please ensure all pieces and accessories are intact.

Refund or Exchange: Once we receive and inspect the returned item, we will process your refund or exchange promptly. Refunds will be issued to your original payment method. In the case of an exchange, we will ship the replacement item to you at no additional cost.

Outstanding Customer Support: Our dedicated support team is always ready to assist you with any questions or concerns regarding returns or exchanges. We strive to provide prompt and courteous assistance to ensure your satisfaction.

We value your trust and aim to make your shopping experience enjoyable from start to finish.

Should you have any further inquiries about our returns policy, please don't hesitate to contact us.